Who are we
+Serv Service/Redemption/Fulfillment Centre
Managed by Micro 2000 Group, +Serv provides a series of personalised After Sales/After Market support and consultation services for Singtel's users and our other managing brand partners' customers. Aimed at providing convenience and accessibility, we have established a service/fulfillment/redemption centre right in the heart of Orchard, at 313 Somerset. For Singtel's users, we catered for replacement services for Set Top Box, Modem, Optical Network Terminal, Home Live Cam as well as their related peripherals. Customers will have access to our dedicated team of friendly customer care consultants for all their services needs. With our enriched experience and extensive knowledge in managing service/redemption/fulfillment centres, we are able to deliver positive customer experiences.
Good news for our brand partners’ customers staying at the North side of Singapore! We are pleased to inform that +Serv has recently extended our presence to Woodlands with a service/fulfillment/redemption centre. Unlike its predecessors, this +Serv outlet caters more for a “single express lane” service and housed a large warehouse to accommodate all the customer’s items/products in transit.
We have a dedicated team of engineers who are trained and certified by our respective brand’s partners, to provide proactive support and professional advice for their products. For our repair services, only original spare parts sanctioned by our partners are used.
Fast, Efficient and Reliable Service
We Care, We Listen and We Answer
We pride ourselves on the talented staff working for our organization, to be able to serve our customers with speed and reliability. Our friendly customer care consultants are professionally trained and strongly believe in upholding customer satisfaction. Come and experience for yourself today!
A unique personal experience awaits you at +Serv, where we seek to serve with care and thoughtfulness. Our customer care consultants may personally contact you for a clearer understanding of your situation to tend to any potential concerns you might have. We strive to become an excellent Authorized Service Provider for our partners and to be the customers’ preferred choice for service/fulfillment/redemption centres.